Daily Challenges Businesses Face
After more than twenty years working with businesses on debt recovery, these are the four problems we see most often — and the ones that cost the most when left unresolved.
Cash Flow Gaps from Unpaid Invoices
Outstanding accounts pile up while cash flow quietly dries out. Without a structured collection process, late payments lead to cash shortages, difficulty meeting payroll, and operational disruptions, often before the damage is visible.
Time Lost to Manual Follow-Ups
Your debtor management team spends valuable hours on debtor calls, reminder emails, and spreadsheet updates instead of focusing on high-risk accounts. Without automated tracking and reporting systems, the collection process becomes error-prone and resource-heavy. A cost most businesses can't afford.
Legal Exposure
Incorrect collection practices put your business at serious risk. Keeping up with debt collection regulations is one of the most persistent challenges business owners face, and getting it wrong invites penalties, disputes, and reputational damage.
No Visibility. No Control
Debtor information scattered across spreadsheets, accounting software, and email threads makes it impossible to act decisively. Without a proper internal collection system, unpaid accounts go untracked, until the damage is already done.
The Complete Toolset for Debt Collection and Compliance
Everything debtor management team needs to collect arrear accounts efficiently, stay compliant, and improve cash flow. Jumping Fox Software gives you every feature you need to collect successfully. One platform, nothing missing.
Built-In Legal Compliance
Jumping Fox Software is not general collection software. It is built specifically for South African businesses, with compliance rules embedded directly into every workflow.
- National Credit Act 34 of 2005
- Prescription Act 68 of 1969
- Magistrates' Courts Act 32 of 1944
- Companies Act 71 of 2008
- Contract Law
Automated Workflow
Following up manually is a losing battle. Jumping Fox Software replaces manual processes with automated collection workflows that trigger the right action at the right time, every time. From the first arrear notice to final escalation, the system works through a predefined legal process automatically, ensuring no debtor falls through the cracks, no step is skipped, and no time is wasted chasing what the system can handle on its own.
- Collection workflow
- Arrangement workflow
- Compliance workflow
- Phone call management
Multi-Channel Communication
Debtors don't all respond the same way. Jumping Fox Software reaches them across every channel: email, SMS, WhatsApp and formal written notices. Your message gets through regardless of preference or circumstance. Every communication is automatically logged, timestamped, and tied to the debtor's account, giving you a complete, auditable record of every interaction should you ever need to escalate to legal action.
- SMS, email, WhatsApp, phone call
- Channel preference per owner
- Full audit trail on every interaction
- Branded templates
Collection Reports
You can't manage what you can't measure. Jumping Fox Software gives business owners real-time visibility into arrear balances, collection statuses, debtor histories, and recovery progress, all in one place. Detailed reports keep all role players informed, your finances transparent, and your collections strategy sharp. Know exactly where every account stands, at any time, without digging through spreadsheets.
- Real-time arrear balances and outstanding amounts
- Collection statuses across your entire debtor book
- Full debtor histories and payment records
- Recovery progress tracked at every stage
Credit Bureau Listings
Nothing accelerates payment like a credit bureau listing. Jumping Fox Software integrates directly with the credit bureaus, allowing debtor management teams to list non-paying debtors quickly and compliantly. It is one of the most effective collection tools available, and it is built directly into the platform so you can act fast when other methods have failed.
- List directly from the system
- TransUnion, Experian & VCCB integrated
- Default listings with prescribed notice periods
- De-listing once an account is settled
Electronic Handover to Legal Team
When internal collection efforts have been exhausted, fast and accurate legal handover is critical. Jumping Fox Software generates a complete, structured electronic handover file, including the full debtor history, all communications, and supporting documentation, ready for handover to Jonker Vorster Attorneys at the click of a button. No delays, no missing information, no back and forth. Just a clean, complete file that gets the legal process moving immediately.
- Full debtor history and account summary
- All communications sent and received
- Supporting documentation required for legal action
Built From The Inside Out
Jumping Fox Software was co-founded by Daleen Vorster — an attorney who has specialised in credit and education law since 2002, and who has spent over thirty years sitting across from the people doing this job before building the platform to support them.
Every workflow, template, and compliance rule in the platform comes from that experience — not from a product team guessing at what businesses need, but from someone who has sat across from debtor management teams for over three decades and knows exactly how this process works and where it breaks.
See the community we built around it →Works With Your Stack
Plug and play with the tools you already use, credit bureaus, financial software, attorneys, and communication providers.
Direct integration for default listings.
Credit reports and default listings.
Adverse finding reports and debtor tracing.
Sync with Sage, Xero, Pastel and other leading financial software.
Jonker Vorster Attorneys
One-click electronic legal handover.
SMS and WhatsApp delivery.
Transactional email delivery.
Registered email delivery provider.
Simple Pricing for Every Business Type and Size
You only pay for the accounts you manage and the features you use. Whether you're handling fifty accounts or fifty thousand, your costs stay proportional, predictable, and firmly in your control.
Pay Per Account
Jumping Fox Software charges per account — and you only pay for the features you use. No flat fees, no surprises, no paying for what you don't need. Whether you run a small company or a large corporate business with thousands of accounts, your cost scales fairly and stays affordable as your portfolio grows.
Use what you need, pay for what you use
Every feature is available on demand. Activate the tools you need — automated workflows, credit bureau listings, electronic handovers — and only pay when you use them. No bundled packages, no wasted spend.
Transparent, predictable, no surprises
Know exactly what you'll pay each month. No hidden fees, no lock-in contracts, and no unexpected jumps as you add new client accounts. Straightforward pricing that business owners can plan and budget for with confidence.
Internal Debtor Management Assessment
Before you change anything about your collections process, you need to know what is actually wrong with it. Complete our free assessment and our experts will give you a straight answer what is working, what is not, and what needs to change. Whether you use our software or not.
Set aside 10 minutes to complete this assessment.