Community

You are not the only one doing this job. You just might not know the others yet.

The Jumping Fox Software community is a movement changing how South Africa thinks about debtor management and collections — one team at a time.

Most people working in debtor management and collections in South African schools and businesses do it alone. No peer group. No one to call when a debtor threatens legal action and you are not sure what to do next. No benchmark to measure yourself against. Just you, your inbox, and the age analysis that lands on your desk every month.

That is what the Jumping Fox Software community was built to change.

Since 2002, we have been working alongside the people doing this job. We have sat in their offices. We have heard their challenges firsthand. And we built something around them — not just a platform, but a real community of professionals who are serious about doing collections the right way.

In Practice

What the Community Looks Like in Practice

This is not a user group. It is not a newsletter. It is a professional community built around a shared belief — that debtor management done properly requires trained people, the right tools, and the support of others who understand what the job actually involves.

Launched 2025

System Community Chat Room

A real-time chat room built directly into the system, connecting every client organisation. Share tips, ask questions, and collaborate with fellow debtor management professionals across South Africa.

30-min Monthly Training

JFS Shorts

A focused 30-minute online training session held on the last Wednesday of every month at 14:00. Covering system updates, best practices, compliance tips, and Q&A with the Jumping Fox team.

Regional & In-Person

Focus Group Training

Regional, in-person training sessions held nationwide. Hands-on workshops where clients receive personalised guidance, network with peers, and deepen their expertise in debtor management.

First in SA — Launched Jan 2026

Inter-School Competition

The first inter-school debtor management competition in South Africa. Schools compete on collection performance metrics, driving excellence and accountability across the community.

Community-Voted

User Choice Awards

Annual community-voted awards recognising outstanding debtor management professionals. Celebrating the individuals who go above and beyond in their roles — voted for by their peers.

Points & Leaderboards

Gamification & Achievements

A built-in gamification engine with points, achievements, and leaderboards. Motivate staff, track progress, and turn daily collection tasks into engaging milestones that drive results.

What makes this community different is not the number of members. It is the quality of the conversation. These are professionals who have decided to take this role seriously — and who show up every month to get better at it. When you join Jumping Fox Software, you join them.


Community in Numbers

A Growing Network

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Schools and businesses in our community

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SMSs sent by our community in 2026 alone

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Workflow & training sessions in 2026 alone


JFS Shorts — Last Wednesday of Every Month

Join 80+ debtor management professionals every month for a focused 30-minute online session at 14:00. System updates, best practices, compliance insights, and live Q&A with the Jumping Fox team.

30 min online
80+ attendees
Monthly at 14:00

What Our Community Says

Voices from the Community

Before Jumping Fox Software, I felt like I was the only one dealing with these problems. Now I have a group of people who understand exactly what I am going through — and we help each other overcome challenges and succeed.

Y

Yolande

Debtor management team member, Public School, Rustenburg High School, North-West Province

The monthly training sessions are short, but don’t let that fool you — they are packed with practical knowledge. We always walk away knowing exactly what to do next and why. Implementing a collection strategy no longer feels overwhelming. For the first time, we feel confident that we are doing this the right way.

S&S

Shanya & Sharma

Debtor management team member, Public School, Northcliff High School, Gauteng

The exclusive training events on legal compliance and collection best practices are invaluable — every debtor management team should attend. Focused, informative, and worth every minute.

Z

Zinhle

Debtor management team member, Private School, St Alban’s College, Gauteng

Who It’s For

Who This Community Is For

The Jumping Fox Software community is for debtor management teams who are serious about doing this job properly. It is for the collection team members who want to be better at what they do and want to know they are not alone in doing it. And it is for the finance manager or business owner who has decided that investing in the people responsible for their cash flow is not optional — it is essential.

If you are looking for a software tool and nothing more, there are cheaper options. If you are looking for a platform, a process, a professional community, and two decades of legal expertise sitting behind your team — this is where you belong.

Join the community

Request a demo and we'll show you what you're joining — not just what you're buying. Not ready for a demo? Start with our free assessment instead, and we'll tell you exactly what is holding back your collections — whether you use our software or not.

REQUEST A DEMO FREE ASSESSMENT